Privacy

ProfitSharks Privacy Policy

Last updated: June 16, 2025

At profitsharks.com, operated by MTSS Development OÜ, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

This Policy applies only to online activities on profitsharks.com and covers information shared and/or collected through this website or platform. It does not apply to data collected offline or through other channels.

Consent

By using our website and platform, you consent to this Privacy Policy and agree to its terms.

Information We Collect

The information we collect depends on how you use ProfitSharks. It may include:

Account data: your email, name or nickname, and account preferences;
Technical data: IP address, browser type, device information, and operating system;
Exchange data: trading information obtained via connected API keys with read-only permissions (balances, orders, trading volume);
Contact data: messages or feedback you send to our support team.

How We Use Your Information

We use the collected information to:

Provide and maintain the ProfitSharks platform;
Display and analyze your trading data and performance statistics;
Improve functionality and user experience;
Prevent fraud, unauthorized access, or abuse of the service;
Respond to your inquiries and provide support;
Send important updates and technical notifications.

Log Files

Like most online platforms, ProfitSharks logs certain technical data when users visit or interact with the service. This may include your IP address, browser type, device information, and timestamps. These logs help us analyze platform usage, ensure security, and improve performance. They are not linked to personally identifiable information.

API Keys and Security

ProfitSharks users may connect cryptocurrency exchanges via API keys with read-only access. We never request trading or withdrawal permissions. All API keys are encrypted and securely stored. You can delete or revoke them anytime from your account. API data is used only for analytics and never shared with third parties.

Cookies

ProfitSharks uses cookies to remember your preferences, keep you logged in, and understand how you use the site. You can disable cookies in your browser settings, but some features may not function properly without them. Learn more in our Cookie Policy.

Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

Access - request copies of your personal data;
Rectification - request correction of inaccurate data;
Erasure - request deletion of your data where legally possible;
Restriction - request limits on how we process your data;
Objection - object to processing under certain circumstances;
Portability - request transfer of your data to another service.

We will respond to your request within one month as required by law. To exercise your rights, contact us at support@profitsharks.com.

Data Storage and Protection

We use secure servers and encryption to store and protect your information. Access is restricted to authorized personnel only. While we take all reasonable measures to ensure safety, no online service can guarantee 100% security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Service after updates means you accept the new version.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@profitsharks.com
Telegram: https://t.me/+iZtIggDaEuhlMjVi
Company: MTSS Development OÜ, Tallinn, Estonia